Privacy Policy

Privacy Policy

Introduction

Welcome to https://tesla-frame-straightening.dentrepair-talk.com (hereafter referred to as “Tesla Frame Straightening” or “we”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and disclosure of personal data in accordance with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA), USA
  • Colorado Privacy Act (CPA), USA
  • Utah Consumer Sales and Service Act (UCPA), USA
  • Connecticut Total Data Protection Act (CTDPA), USA
  • Virginia Consumer Data Protection Act (VCDPA), USA
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This Privacy Policy is applicable to all aspects of our online presence, including but not limited to:

Please note that this policy does not extend to third-party websites, applications, or services linked from our site. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This policy outlines our practices when:

  • You access and use our applications, services, and online features as an authorized user.
  • You visit our websites, including those linked to this Privacy Policy.
  • We communicate with you via email, calls, texts (SMS), or other channels.

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: Details related to your account creation and management, such as usernames, passwords, and contact preferences.
  • Payment Information: Data required for processing payments, including cardholder names, card numbers, expiration dates, and security codes.
  • Financial Information: This may include bank account details or financial records, used for transactions or financial services.
  • Purchase Information: Details of products or services you have purchased from us, including order history and transaction amounts.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device, such as IP addresses, device IDs, and location data.
  • Location Data: Information about your geographical location when you interact with our services.
  • Feedback: Any comments, reviews, or responses provided by users regarding our products or services.
  • Social Media Information: Data obtained from social media platforms when you choose to connect your accounts for seamless access.
  • Product Information: Details you provide about the products we offer, including preferences and customization choices.

We collect this data through multiple channels: user inputs (e.g., account registration), interactions with our services, tracking technologies (cookies, pixels), and third-party providers who assist us in delivering services.

Cookies

We utilize cookies to enhance your experience and for analytical purposes. Cookies are small text files stored on your device that serve various functions:

  • Strictly Necessary: These ensure basic functionalities of our website, such as allowing you to navigate through pages.
  • Preference: Remembering user preferences for a personalized experience.
  • Analytics: Tracking site usage and gathering analytics data to improve our services.

Users have control over non-essential cookies through our Cookie Manager, where you can manage your cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and its purpose:

  • Financial and transaction data are typically kept for an extended period to comply with tax regulations and financial records requirements.
  • Account information is retained until your account is inactive for a certain period (as defined in our terms of service).
  • We delete or anonymize data when it is no longer needed for the purposes collected, ensuring compliance with privacy laws.

Security Measures

We have implemented robust security measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction:

  • Encryption: We use encryption protocols for data at rest and in transit to safeguard sensitive information.
  • Secure Third-Party Processing: Some services are provided by trusted third-party processors who adhere to strict privacy and security standards.
  • Access Controls: Strict access controls are in place to ensure that only authorized personnel can access personal data.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under 18 years of age. Our services are designed for a general audience, and we encourage parents and guardians to supervise their child’s online activities.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Requesting corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Asking us to delete or remove your personal data from our systems.
  • Restriction: Limiting the use of your data in certain circumstances.
  • Portability: Obtaining a copy of your data in a portable format.
  • Object: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discriminatory practices based on personal data.
  • Appeals and Complaints: Filing appeals or complaints with our privacy team or relevant regulatory bodies.

To exercise these rights, please contact our Data Protection Officer using the details provided below. We will respond to your requests in accordance with applicable law.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for updates.

Contact Information

For any questions, requests for access, or data-related inquiries, please contact us:

We appreciate your trust in our privacy practices. By using our services, you agree to the terms outlined in this Privacy Policy.